These are uncertain and unprecedented times for the community as well as the economy. And in this age of social distancing and stay-at-home orders, the restaurant industry has been extremely affected according to the city’s needs and the state’s orders. Here are the views of some of the restaurant managers and owners in Alexandria, as per the Alexandria Gazette Packet, about COVID-10 impacts.
Jeni Britton Bauer, Founder, Jeni's Splendid Ice Creams:
"It's been extremely challenging. The safety of our employees, customers, and communities is our top priority, and we've made the switch to only offering local delivery from our shops to help prevent the spread of COVID-19. We're so grateful for the support we're continuing to receive from the community – every single order helps us to pay our team."
Ian McGrath & Teddy Kim, co-owners The People’s Drug, Chop Shop Taco, King’s Ransom and The Handover:
“It became clear basically overnight that our revenue was absolutely slammed to a halt. We’ve really concentrated on smaller, more one-of-a-kind places that emphasize personal connections, and before this, we never placed much emphasis on takeout. We basically turned to our senior team members at each place and said, ‘If you are into it, you are free to run this as a mom and pop right now, and see what you can come up with. Just tell us what we can do to support you.’ What’s been amazing is to see what they’ve managed to come up with, through their talent, creativity, and ridiculously hard work. They’ve succeeded in making something that still serves the community, and they seem to be gaining the sort of traction that we hope will enable us to support the rest of our team and have a place to return to as things regain some normalcy down the road.”
Rob Krupicka, owner of Elizabeth’s Counter:
“Every day is like the first day of business. You don’t know what sales will be (they keep changing). You try new things every day (products, specials, food delivery services, etc.). You don’t know how much staff you will need or if they will show up. We want to give all we can to serve our customers and we keep trying. We are not ‘give up’ types of people. But this is hard. It’s very hard. On top of the pressure of an ever-changing market, we have to essentially renegotiate with our landlords, vendors, utilities and seek out federal assistance all at the same time. We are finding a way. I’m in awe of our staff, the community and our customers. They keep us going.”
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